Delivery and returns!


Items in stock will normally be shipped within 2-5 working days after we have received your order. In cases where an item has to be ordered from a supplier, the delivery time may be slightly longer. The packages are delivered by Posten, Bussgods, DHL and etc.

Delivery delays

Delivery delays can occur, for example, when a supplier is unable to fulfill its delivery obligations to us. If this occurs from, we assume liability to the customer for the damage caused by the delay. We will always notify the customer if the delivery time differs significantly from what we state in the product description.

Pellet deliveries!

The delivery time in winter is normally within 5 working days. Summer time is normal 10 working days but can vary greatly depending on demand or other things that we cannot influence. In the event of a claim or request for truck unloading or crane unloading, there may (will) be lower delivery times.

For pellet deliveries, delivery times can vary greatly, partly depending on demand, snow chaos, hurricane, tsunami (we hope not) (earthquake) production stoppages, wars, epidemics, raw material shortages and more, outside our influence.